VillaWare 2010 Waffle Maker  Product Reviews

"I bought two of these products because I own a B&B inn and waffles are a breakfast favorite with our guests. One of the machines worked and one did not. It was an absolute nightmare dealing with customer service and trying to get my wafflemaker replaced. When I finally did get a replacement, the replacement was faulty. I called the company again to tell them of my frustration and of the urgency of my need to replace it as it was being used at our inn. I must have called customer service a dozen times. Finally, I asked to speak to a supervisor and the wait time was over an hour to speak to "Clyde". I gave up. I have been in business for 30 years and this company is by far the WORST for customer service of anyone I have ever dealt with. As I write this I am still trying to get through to find out why my replacement machine has not been shipped. It has been over a month! I am so upset that I am writing this review. I have never written a review about any product before but I hope this will prevent others from having to go through this terrible experience. My message to Villaware: stop selling products that are inferior and properly service what you sell!"

"I have to say that this is a great waffler. I have used a recipe that is as runny as whole milk and have used Krusteze (i can spackle walls with this stuff) thick as can be mix--this waffler makes perfect waffles every time. Easy to set up, easy to understand, easy to use and looks both retro and modern at the same time. Can't really complain. It is also as easy or as difficult to clean as any other waffler--all depends on your dilligence.P.S. I do believe that it makes the THICKEST waffles on the market--great to fill up crevices with jams and you don't need to keep adding syrup as you eat, the dimples are so deep that you can actually...well you get the picture. Happy eating."

"I ordered two of these .... one for a friend and one for myself. My first one just died after the first use. Amazon was wonderful about replacing the unit (Fast delivery, no problems with return!) and I've been a happy waffle-maker ever since. This is a great machine!"

"This waffler makes some great waffles. No need to go to go the restaurant anymore for waffles."