| Overall Rating: |
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1out of 5 |
| Appearance: |
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1out of 5 |
| Workmanship: |
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1out of 5 |
Written By:
Anonymous
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Customer Review
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| "only one part is unbreakable, the others snap like twigs" |
Date: 6/23/2006 |
"I got this for my wife for Xmas 2005, as we have a nasty habit of breaking the glass carafes of french presses. The company is right about one thing: the polycarbonate carafe is much stronger than glass carafes and I can't imagine it breaking under normal use. BUT in less than 6 months the inner press piece to which the filter attaches has broken THREE times. This was under absolutely normal use. The piece is clearly made of insufficiently sturdy plastic. So much for "unbreakable." Once the filter piece goes the whole thing is no more usuable than a french press with a broken carafe. SO.... the whole thing is hardly "unbreakable"!
The first two times the filter press piece broke, to their credit the company replaced it quickly. The second time I asked for a different style unit with a metal filter press piece, but got the same old plastic style unit in the mail a week or so later. Guess what? It just broke again 10 minutes ago, after less than a month's use. Clearly this is a DESIGN FLAW. I'm going to try again with BonJour's customer service and demand a unit with a metal, not plastic, inner piece. Wish me luck. And do yourself a favor: do NOT buy a BonJour french press with plastic pieces inside! (Check out some of the other Amazon reviews for BonJour french press models. The same thing happens to those!)"
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