De'Longhi Combination Espresso/Coffee Machine - BCO130T  Product Reviews

"I bought this coffee maker after owning the Figaro BC0110. After about six months of normal use with the Figaro, the handle to the water tank had snapped in half. The espresso side clogged frequently, and the milk would never quite get hot enough, so I decided to upgrade to this model. I went online to purchase an additional water filter for $5, and discovered that Delonghi charges a "standard shipping charge of $9.99 per order" for any of their replacement parts. I was outraged, as this was the only place I could find to purchase this filter, and they were charging 200% of the filter price to ship it to me. When I sent an email to their customer service, they replied by restating their shipping charge. I have rarely had such a horrible experience with a company after the point of sale, and this will definitely keep me from giving this company any more of my business!"

"My family and I love it! If it continues to work as well as it did yesterday (we just got it), we are VERY SATISFIED! It does everything, espresso and drip coffee at the same time and the frother is perfect and soooo easy to use. No milk going all over the place if you don't hold the cup the correct way. It does it all for you with ease! Thanks DeLonghi for making a great combination product!"

"Was a great machine, but broke as noted by other reviewers, simply stopped working one day. I recommend people avoid this product."

"I received this coffee/espresso machine as a graduation gift, and the very first time I tried to make coffee nothing happened!! I was so upset that this arrived broken. I haven't tried the espresso side of this machine but I plan to before I send this back. I'm really glad I purchased the 2-year warranty to protect myself though. Overall, after my experience and reading the poor comments of others, I would recommend that you DO NOT purchase this machine. Waste of time and money, and it breaks way too easily."