| Overall Rating: |
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2out of 5 |
| Appearance: |
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2out of 5 |
| Workmanship: |
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2out of 5 |
Written By:
Anonymous
(Connecticut, United States)
Customer Review
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| "Ours Quit Working on Month 18" |
Date: 9/2/2007 |
"When I went to research and buy a toaster oven last year I didn't know the market would offer so few choices. Our goal was to have a toaster oven that could toast at least four slices of bread, if not six, and also one that could toast more than two halves of a bagel at one time. We also wanted a toaster that was an oven, too, for reheating pizza or baking a small amount of food (rather than always having to use our large oven). We had owned a DeLonghi toaster oven in the past and liked that it is larger, some of the toaster ovens on the market are so tiny that they might fit one small slice of pizza only, or two slices of bread to toast.
I looked to the Internet and Amazon to reserach this before making a decision. First the customer reviews here were helpful but sometimes left me more confused. I was worried about some of what I read about the complaints that the product not being able to do certain functions, but other customer reviews didn't state the same things.
We took a chance and bought this model from Amazon and found that if a person actually READS THE DIRECTIONS then yes, it does the functions that some customers claim it does not. It appears some people were using the toast function to bake and complained about that (that is obviously not the right way).
Pro's and Con's: It looks sleek due to the brushed silver color, but it is plastic, just know that, I don't know if this will bother you or not. I don't like that this brand's method of toasting requires turning a dial and hearing a constant tick-tick-tick sound, it drives me nuts (no one else in the family gives a hoot about that though). The toast does take longer to toast compared to a different brand of toaster oven a relative owns and compared to our old (broken) stand-up toaster. This does hold at least four halves of bagels, which is good (smaller bagels that are crammed in can fit six halves). Bagels have to be set to nearly the `dark' setting to get any amount of toasting onto them, and they seem to take a very long time to toast. There is no timer so for example if you bake something you have to use a separate timer. The heat setting goes to 425 so that is good for reheating pizza quickly and for baking frozen chicken nuggets. I do find that baking times take a bit longer than the heating directions on packages (17 minutes total for frozen chicken nuggets not 12 for example). It is large sized and that is helpful for families who eat meals together. (There are plenty of other models by other companies that are more suitable for making toast or baking food for one or two people.) Lastly it has a very convenient pull-out tray that catches the crumbs which makes disposing of the crumbs very easy.
On month 18 of using it, ours just quit working. According to my husband who investigated it, the problem is the electricity from the outlet was not getting to the oven somewhere along the path (we checked the outlets to make sure they were functional). We don't know where the problem is but it is shot. It has a one year warrantee so this is destined for the trash (or for Freecycle). Honestly we'd hoped this would have lasted longer than 18 months! I swear we are becoming more and more of a disposable society and they just don't make things like they used to.
I am torn about how to rate this toaster oven due to the various pro's and con's and the fact that ours died on month 18. Overall for the high price compared to other toaster ovens on the market, I'd have thought it would have lasted longer than 18 months so I'll give it a rating of a 2 as overall length of use is more important than the best thing about it which was its larger size.
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