Gaggia Carezza White Semi-Automatic Espresso Machine  Product Reviews

"The Gaggia3504 is a great buy for the money. Does great job and convient to use for regular and ESE pods. It does take some time to heat up between pods. It seems to run out of really hot water after about 15 Sec. This machine costs 1/4 less than a Francis X1 and is well worth it."

"I received this yesterday and returned it today. I had placed the order after full review of other customers' comments thinking that the few negative ratings had stemmed from user error. However, upon receipt of the unit, I realized that those negative comments were indeed true. I don't know whether there is a quality control issue and one of every few units is defective,or if I operated the machine incorrectly, or if there was some part missing. In any event, even if the leaky messy operation that produced horrible watery coffee was indeed caused by my error, again I blame Gaggia because I noticed that there were lengthy instructions in Italian but much fewer pages in the English section of the manual. The information was disorganized and many parts and steps were ommitted altogether; I had to look at the diagram and try to pretty much guess what goes where and what to turn on first. I am very diappointed with this product."

"Excellent although it took a little practice. Help/assistance phone call response was particularly understanding and helpful"

"I bought this for my husband for Christmas. It has probably been the best gift I ever thought of. Because the preparation of an espresso is something of a ritual, we do not use it on a daily basis. We save it for the weekends. It makes perfect coffee every time. As for the post-brewing drips, we place a coffee cup under the spout and mess avoided. We are very happy with this machine and would buy this brand again"