DeLonghi EO1251 6-Slice 0.5 Cu. Ft. Convection Oven  Product Reviews

"Purchased this from Amazon in Dec. of 2005. Good looks, good control layout. Plenty of racks and such. Shape does accommodate a pizza perfectly. Problem areas: Thermostat is wildly inaccurate by about 20* too low. Convection fan causes a hot spot in the back of the oven, so it actually increases the chance of burning something. Adequate for minor toasting and baking chores, but no more than that - and certainly no faster than anything else out there. After 15 months of regular but no heavy use, it just died with no warning. Not a recommended purchase unless you also get the extended warranty, but even then, it's a matter of whether one can tolerate the operational issues and problems noted above."

"I am SO disappointed with this oven. I received it as a Christmas gift and used it several times over a three week period. I was thrilled with the way it worked, but last night in the middle of my dinner prep...it quit! I called the DeLonghi customer service number today and was told that without proof of purchase the oven was considered out of warranty. I am so angry I'm shaking. With poor customer service like that they certainly won't have me as a return customer. I will NEVER buy another DeLonghi product."

"I ordered this as a Christmas gift. It was used as a toaster three times and as an oven once. After only a few weeks in use it died completely in the middle of trying to use it. What an exspensive lesson in buying an applilance from Amazon. I live in Jacksonville,Fl.and there is not a repair place in the entire city. I guess this goes to the dump!"

"I ordered this oven in mid-November, and it worked beautifully for six weeks -- made evenly-browned toast and heated frozen foods quickly. Then, suddenly, after six weeks, the unit completely died. Just wouldn't turn on anymore. I called the company, and was told I would have to take it to a DeLonghi service center, but there aren't any in Manhattan -- I would have to travel quite a distance to get it repaired. Given this turn of events, I cannot recommend this product -- and for anyone living in Manhattan, I wouldn't recommend any DeLonghi products!"