Capresso 10-c. ST600 CoffeeTeam Coffee Maker  Product Reviews

"The shape and appeal of the stainless housing on this unit are impressive, and it also serves to keep coffee hot for hours. No hot plate to worry about for little hands, and when you pull the carafe away, the rest of the unit looks like a piece from the MOMA sitting on your counter. The coffee it makes is bold and consistent. I applaud Capresso for their simple and sophisticated design, and prefer the coffee that comes from this machine to any I've had in the vast sea of coffee shops in the area."

"We own several Capresso Coffee Makers for both office and home use, this one is up to the outstanding qualities of the previous ones we bought. We especially like the sleek design of how the thermal carafe snuggles next to the base unit and how the carafe keeps our cofee hot for hours. We usually brew it at home, close the lid and then take it with us to work. Capresso's outstanding customer service department is available 6 days a week, 10 hours daily. If unable to reach them there is a great web site with full instructions and information. Of course we didn't need that since the machine comes with great written instructions. This machine is designed by Swiss engineers and manufactured by one of the most highly respected OEM makers of coffee machines in Europe. They build most high-quality coffee makers for most major brands. Best of all Capresso has been in this business for 15 years and has flawless customer service for anybody taking the time to contact them with questions or problems. We highly recommend the Capresso ST-600"

"This coffee maker makes great coffee and looks great when new, but after using it for less than six months, I had to throw it away. I purchased it directly from the manufacturer, and they have a terrible customer service department. There's actually no way to talk to a person at the company about warranty service, and they do not reply to e-mail or voice-mail messages. A leak has developed at the water level indicator. Because of the great coffee that it makes, I was willing to tolerate its many design flaws until the leak rendered it useless. As other reviewers have mentioned, coffee can drip down the front of the pot during the brewing cycle. This isn't just a cleaning problem; coffee actually gunks up the auto-off switch just below it. The switch then sticks in the on position disabling the safety feature. When the switch is working, the spring provides enough force to push the carafe away, stopping the brewing cycle (the dripping coffee helps this by lubricating the counter surface). It's hard to understand why they made it so difficult to insert the grounds basket. There's no reason for the locking mechanism in the folding handle, and the handle gets in the way when trying to dump the grounds and filter out. The sight-glass water level indicator is difficult read because the surface behind it is black, and there's no floating indicator like in the $20 coffee makers. The charcoal filter holder is poorly designed and tested. It doesn't properly fit the hole in the bottom of the reservoir, and comes loose from the pressure of adding water. Unlike the $20 coffee makers, the clock has absolutely no tolerance to short power outages. It must be reset even if power is lost for less than a second. Also, if the auto-start timer is on, one cannot start the brewing cycle early by just pressing the brew button; you need to first turn off the timer. The timer is, of course, not reliable because of the sliding carafe issue mentioned earlier: set up the coffee maker, set the timer, and wake up the next morning to discover that the carafe has been pushed away from the brewer, disabling the brewing cycle. Considering that the person(s) who designed this coffee maker has such poor engineering skills, I'm sure the great coffee was just an accident. It was a $200 mistake on my part."

"This is the most I've spent on a coffee maker. It was delivered right before Christmas of '06 and broke 3 months later. What a waste of money. It made very good coffee while it worked. The last time I expected it to function, I was greeted with a flood on my counter and floor. All 6 cups of water had leaked out. The 'ON' button stopped working. No doubt it somehow shorted itself out from the water. I will NEVER buy this brand again."